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Billing Policy

Hourly rate

Many people avoid seeking therapy because they think it's too expensive. Therapeutic counselling is a service that should be available to more people and not just for the affluent of society. To make our counselling services more accessible to the average person, our usual hourly fee is $65.00 (tax included). Under special circumstances, a reduced fee can be discussed with the client..

Payment Policy

Clients are required to pay their fees at the end of each session. Payments can be made in cash, with a money order or by cheque. A receipt will be issued upon payment. A $25.00 service fee will be charged for NSF cheques.

Other Charges

Other charges will be applied for client services outside the counselling sessions. These include:

  • telephone consultations with the client or other professionals
  • Emails, letters and other reports relevant to the client's therapy
  • Meetings and conferences on behalf of the client(s)
  • Travelling time to and from destinations.

Late Cancellation and Missed Appointment Policies

Your appointment times are set aside for your sessions and are exclusive to you. Please give 24 hours notice if you must cancel. After the first short notice cancellation, you will be charged for the missed appointment. You may cancel your appointment by phone or email. Clients who miss their appointments will be charged the usual hourly fee; the invoice will indicate this with the words "Missed Session."

 



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